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Just had 10 Donate points completely disappear - Printable Version

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Just had 10 Donate points completely disappear - hayden08 - 01-01-2018

had 30 Donate points, with the intention to purchase the 20k gold and then the 10k gold items. after purchasing the 20k gold item the last 10 DP had disappeared. these donate points can be reconciled with the donations i have made.

How can i solve this?